As a measure of how much mobile communications happens for business, this ad hoc result indicates that mobile communications is very important. Consider that most of these calls, if made to the employee’s standard desktop phone number without benefit of mobile would be voicemail and voicemail tag. I once calculated that I had spent some 8,000 hours merely listening to voicemail. Needless to say, I am a wholehearted beneficiary of mobile UC and mobile communications shunning the desktop phone systems that are such a reflex for most business owners.
