Top Performers have superior email management practices and specifically superior spam management practices. In our report, The Problem with Email, Top Performers have:
- 4 x higher customer satisfaction
- 3 x higher employee satisfaction
- 4 x higher executive satisfaction
- 4 x more revenue per employee over $500,000/employee
- 6% more market share
than Poor Performers.
Top Performers have a Spam Index of less than 103, while Poor Performers scored over 604 on the Spam Index.