Don Smith, CEO of Mitel took me around the Mitel booth and the adjacent call center pod. There were two…
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3Com – IBM @ VoiceCon
There were two meetings I had with IBM. One was with 3Com and IBM. Here, an hour with Brian Allain,…
Read MorePsytechnics Gets a Microsoft Moment
At VoiceCon last week (I was there Tuesday March 6 – Thursday March 8) I had a chance to speak…
Read MoreCitel introduces New Category
It's a Telephone VoIP Adapter – digital, analog – who cares, right? While at VoiceCon, I met with Leigh Fatzinger,…
Read MoreAbout Brockmann and Company – Customer Insights
Customers Know Best Where else can you get customer insights? We have always been a big fan of learning from…
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