John Dix, Editor-in-Chief of Network World, issued a public invitation to 3Com and five other IP PBX manufacturers (Nortel, Avaya,…
Read More
Security of IP PBX OS Matters Alot
Here's a first hand account John Littleton writes: "While attending the GMIS conference in Savannah, Ga. I attended a presentation…
Read MoreFlexibility of VoIP
Amazing, but true story – Sept 20, 2004. In an article in NWFusion's Convergence Newsletter, Larry Hettick and Steve Taylor…
Read MoreWhat Are Convergence Applications?
Does the world really need a new descriptor for voice mail and conferencing? Look, there's a new metaphor for communications,…
Read MoreCall De-Centers?
Remote agents were never so possible than they are with IP. Computer-telephony integration (CTI) applications form the basis for today’s…
Read More