In industry after industry, compliance is an increasingly humbling requirement of doing business. Simply recalling pictures and newspaper accounts of…
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Call Recording is Easier in IP
How and why? Technically, it is easier to execute call recording in IP. Packets are easily reproduced and destination addresses…
Read MoreCall Recording is Growing Requirement
Wall Street Journal makes a big deal about call recording, call centers and outsourcing. Today, the WSJ published an article…
Read MoreE911 via IP? 4 – remote users and other devices
What about work-at-homers? Should they be able to use their company IP phones to dial E911? Part 4 of 4.…
Read MoreE911 via IP? 3 Softphones and PCs
Will somebody actually email 911? Part 3 of 4. For the longest time, the standard joke offered by PBX vendors…
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