It's that time of year when… … select vendors (it's by invitation only) prepare a Magic Quadrant submission in powerpoint…
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Duct Tape and Convergence
My 18-year-old daughter, who has been living for ten months in Texas while her parents live 1800 miles away in…
Read MoreInteractive Voice Response Gets Better?
Had a positive Interactive Voice dialog lately? As a frequent traveller on American Airlines, I have access to a special…
Read MoreFCC Weighs in on E911 and consumer VoIP
Well, despite the context that VoIP is a different service than telephone service, the FCC orders E911 compliance. The Federal…
Read MoreArchitecture matters
There is more to architecture than meets the eye. Let's get philosophical about Architecture. Architecture drives feature possibilities. For example,…
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