I got an email from Paul Sagoo, the Global Business Director of Skype Enterprise Solutions today. They're looking for companies…
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Comparing Softphones to IP phones
At VoiceCon, Microsoft made much noise about how the softphone delivered better audio quality than a leading IP phone. (see…
Read MoreMicrosoft – where do you get this stuff?
Just by lustening to Jeff Raikes, you'd think that Microsoft invented the software-based enterprise telephony system (we used to call…
Read MoreMitel Brings Cool Contact Center to VoiceCon
Don Smith, CEO of Mitel took me around the Mitel booth and the adjacent call center pod. There were two…
Read More3Com – IBM @ VoiceCon
There were two meetings I had with IBM. One was with 3Com and IBM. Here, an hour with Brian Allain,…
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