In a study completed in the summer of 2006, 187 respondents discussed their mobility preferences and work styles. Here's another…
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IM Frequency with Executives, IT and Management
In a study completed in the summery of 2007, here is the answer to the question of Instant Messaging frequency…
Read MoreIM Frequency With Customer-facing Executives
In a study I completed in the summer of 2006, 187 business executives provided insights into the role of mobile…
Read MoreMitel Brings Cool Contact Center to VoiceCon
Don Smith, CEO of Mitel took me around the Mitel booth and the adjacent call center pod. There were two…
Read More3Com – IBM @ VoiceCon
There were two meetings I had with IBM. One was with 3Com and IBM. Here, an hour with Brian Allain,…
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