Bob Hafner, Chief Researcher at Gartner Inc, authored the most comprehensive Position Paper on IP Telephony and VoIP I have read.
True. Insightful, clear and quite logical. Thanks Bob.
The report is entitled "Positions 2005: Voice and Data Will Converge onto a Single Network via IP Telephony and Voice over IP." It is Gartner report # G00126433 and is dated February 17, 2005.
Key highlights:
- Voice over IP is a transport while IP telephony is an application that delivers telephony functionality such as call control and services such as conferencing and messaging.
- By 2010, 40% of enterprises will have completed their convergence transition, while 95% will have started it.
- The carrier market (Network Service Provider) will be transformed as new service providers and new technologies make the carriers we know, their technologies and regulatory regimes obsolete.
- Enterprises should start now.
