Desktop video conferencing may have been a communications media in search of an application. I recall the buzz in 1994.…
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Workflow Convergence
So, the opportunity is to imbed real-time person-to-person communications directly into the workflows of the company. To imbed a 'click-to-call'…
Read MoreIntroduction to Convergence Applications
IP Telephony is one of a new suite of related and integrated communications applications. Convergence applications ≠ CTI. In 1995,…
Read MoreIT Infrastructure Convergence
IP telephony has directory, authentication, privacy, location and presence features that require establishment of new services or policies. Ideally, the…
Read MoreNetwork Convergence
Bringing voice and data together has been an idea that has taken a long time to get here. It should…
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