From my study of 187 mobile professionals over the summer of 2006, here is how the management, administrative and IT…
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Usefulness of Call Screening – 2 – Customer-facing
From my study of 187 mobile professionals over the summer of 2006, here is how the customer-facing professionals considered the…
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Wireline Customer Erosion?
According to the 2006 annual reports of AT&T and Verizon, the two largest US carriers, 7.4 million customers disconnected their…
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First Communications
Executives Speak Out About Metropolitan Disaster Recovery Priorities In an age of instant communications and a cornucopia of choices in…
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Business on Mobile – 8 – Product(ion)
187 mobile professionals provided insights about their mobile phone usage over the summer 2006. The product, service and production professionals…
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