On March 15, Cisco announced the acquisition of WebEx. This $3.2 B deal is Cisco's third biggest deal. The other…
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Mission of Brockmann & Company We listen. We position. We write. We research. We advise. We consult. We market. To…
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Customer Facing and Dual Mode Coverage
In a study I completed in the summer of 2006, 187 business executives provided insights into the role of mobile…
Read MoreMitel Brings Cool Contact Center to VoiceCon
Don Smith, CEO of Mitel took me around the Mitel booth and the adjacent call center pod. There were two…
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Dual Mode and the Link to Coverage
In a study I completed in the summer of 2006, 187 business executives provided insights into the role of mobile…
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