Amazing, but true story – Sept 20, 2004. In an article in NWFusion's Convergence Newsletter, Larry Hettick and Steve Taylor…
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What Are Convergence Applications?
Does the world really need a new descriptor for voice mail and conferencing? Look, there's a new metaphor for communications,…
Read MoreCall De-Centers?
Remote agents were never so possible than they are with IP. Computer-telephony integration (CTI) applications form the basis for today’s…
Read MoreBandwidth Limitations
Are there issues in managing video streams across an enterprise wide area network? Yes there are issues in managing video,…
Read MoreHospitality Thoughts in a Hotel
I'm here at the Biltmore Millennium Hotel in downtown Los Angeles, CA to participate in the Internet Telephony conference and…
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